Booking & Deposit Policy
To provide the best experience for every client, please review our deposit and cancellation policy before booking your appointment.
Required Deposit to Book
A $30 deposit is required at the time of booking to secure your appointment. This deposit is applied toward your total service cost and confirms your reserved time slot on our schedule.
Without a deposit, we are unable to hold your appointment. We appreciate your understanding — this policy allows us to serve every client with the time and attention they deserve.
Non-Refundable Deposit
All deposits are non-refundable. If you need to cancel or do not show up for your scheduled appointment, the deposit will be forfeited.
We strongly encourage clients to review their schedule before booking. If you need to reschedule, please contact us as early as possible — we are happy to work with you to find a new time that fits.
Exception: Rescheduled by AcenShine
In the rare event that we need to reschedule your appointment due to circumstances on our end — such as equipment issues, weather, or an emergency — your deposit will be fully refunded or applied to your rescheduled appointment, whichever you prefer.
We hold ourselves to the same standard of reliability we ask of our clients. Your time is valuable, and we take that seriously.
Policy at a Glance
- A $30 deposit is required to confirm every appointment.
- The deposit is non-refundable if you cancel or do not show.
- If we reschedule, your deposit is fully refunded or transferred.
- Rescheduling requests are welcome — please contact us as early as possible.
Have questions about our policy? We're happy to help.